Refund thru echeck -I’m the buyer

[LouieBal]

Hi everyone, I don’t know what to do, I bought a skirt on eBay $5 and shipping was $10.90, so $15.90 total, and seller never shipped so, I opened a inr case, and than says seller issued me an
echeck on nov 6, so it says I should e gotten it by Nov 10

I still have not received a refund, so I decided to escalate the case to eBay telling them I still have not receive my refund, and they put the case on hold “for additional documents” until Nov 18, sooo does anyone know what is going on? How can this happen? I just want my $15.90 back

I also looked in my PayPal account and the transaction disappeared from my recent activity on there, there is no way to open a case instead on PayPal, because it’s not even listed on there.

also, I payed with debit card, so I’m not sure if my bank can help me at all???

How can eBay let this scammer seller keep my money?

 

[caannie]

I'm not really the expert on this and I was waiting to see if @BeenBurned might comment on this first. I think you've done everything you can by opening a case with eBay. They should take care of it and you should get your money back. For future reference though I would never use a debit card to pay for anything online. A credit card gives you the option to do a chargeback if all other routes fail.

 

[LouieBal]

I just checked my email to see, the seller actually pushed thru a refund today,

 

[BeenBurned]

Make sure it clears before closing the dispute.