I purchased two items recently that were heavily misrepresented: completely unwearable shoes with no insoles and the shrunk used sweater which was listed as 'new'. I returned both items and received a refund, but return shipping fees for both items were close to $20. Both sellers were frustrated and mad when I asked to return the shipping fee - they keep pointing out they've already lost money on this transaction. One left me negative feedback pointing out that I've already received a refund and ask for more money. I know Paypal makes buyer responsible for return shipping, but I feel that it shouldn't be buyer's responsibility when the item was misrepresented.