Recieved a USED bag from elux today.

kittenslingerie

Go Saints!
O.G.
Aug 25, 2006
6,075
157
I ordered a nimbus pm from eluxury to replace the one that I returned to my local boutique. It arrived today from eluxury and it is used. The bag it's self looks ok. The pull tag had no protective tape and is all scratched up and the LV plate is scuffed. What do you all think I should do exchanging out of the question? I guess someone took it for a "test drive" as I've heard it called on here. It is so annoying that they would except a used bag for return and then send it to a customer for $1940.
 

Attachments

SweetPurple

Member
Aug 13, 2007
17,136
14
I would return it ... that happened to me a couple of weeks ago and I posted my story here too. I bought the suhali le fab in noir and all the hardware were scratched up and zipper pulls had no protective plastic. You might have gotten a return too.
 

peach.

everything is peachy
O.G.
Mar 17, 2007
3,039
3
Japan
alapeach.com
Definitely return/exchange it! Do let them know about the problem as well so they don't keep sending people scratched/used items! That's not fair for paying the full price.

On another note, I wanna see modeling pics of that bag! I used to not like it, but now it's growing on me and I think it's sooo lovely!
 

Veelyn

I'M BACK :)
Oct 16, 2007
12,593
2
Fangtasia
You paid basically $2000 for this bag and they sent it used? Theres NO thinking about it.. SEND IT BACK!
 

shoppaholic

PURSEJUNKY
O.G.
Sep 25, 2007
1,012
44
Orange County
www.youtube.com
that's unacceptable.. If I'm paying that much money.. better me who will initiate the scuffs and scratches on the bag.. :rolleyes:
I think I'd complain about it... and get a replacement..brand new with covers on each metals... lol
 

halona

O.G.
Jun 2, 2007
1,306
2
NYC
ulgh. how annoying. definitely return it! it's been so obviously used... SCRATCHES? comon.
 
Top