I received my Sabrina that I won on the bay today and it is filthy!!!! I won it really cheap but the dirt was not disclosed at all. Here is the message I sent the seller:
Hi, just got my bag thanks for the fast shipping but honestly you need to disclose the condition of an item in your auctions. The inside is disgusting. It is covered in makeup, pen marks and hair. Also the front emblem, the finish is coming off. I would like to keep the bag but I would have never of bid as much as I did if I had known all the flaws the bag has. Would you consider a partial refund? Thanks
Here is the message back (it made me laugh):
i am sorry to hear that you are disappointed with the condition of the bag, however, those are the risks you take when you purchase a used item. Although i did not disclose the specific "flaws" of the bag, i did mention that it has been worn! Being that the bidding price did not meet half of the original price and shipping was free, i cannot give a refund of any sort! Again, sorry for your unsatisfaction.
My solution, I am going to try to clean it and if it can't be cleaned I will open up a SNAD through Paypal because this is ridiculous. When did it become okay for you not to disclose the condition of an item? I am just amazed by this seller right now. Leave negative feedback right? Sellers can't leave negative for buyers right?
Hi, just got my bag thanks for the fast shipping but honestly you need to disclose the condition of an item in your auctions. The inside is disgusting. It is covered in makeup, pen marks and hair. Also the front emblem, the finish is coming off. I would like to keep the bag but I would have never of bid as much as I did if I had known all the flaws the bag has. Would you consider a partial refund? Thanks
Here is the message back (it made me laugh):
i am sorry to hear that you are disappointed with the condition of the bag, however, those are the risks you take when you purchase a used item. Although i did not disclose the specific "flaws" of the bag, i did mention that it has been worn! Being that the bidding price did not meet half of the original price and shipping was free, i cannot give a refund of any sort! Again, sorry for your unsatisfaction.
My solution, I am going to try to clean it and if it can't be cleaned I will open up a SNAD through Paypal because this is ridiculous. When did it become okay for you not to disclose the condition of an item? I am just amazed by this seller right now. Leave negative feedback right? Sellers can't leave negative for buyers right?