I was so excited when I won my first slouchy Miu Miu bag on *bay for what I thought was a good deal, but my joy was killed when I received the bag. I was suspicious when I received the package because there was this awful plastic-y smell permeating out of the bubble envelope (the bag was not even boxed, it was folded and stuck in the envelope). I knew for certain that the bag is fake the second I touched it. It feels nothing like the soft MM leather, its just all disgusting smelly PVC.
I took it to the MM forum and the lovely expert there confirmed that it is a fake.
I wrote to the seller asking for a refund since she guarantees the authenticity, and she replied:
[FONT="]this bag smells heavily of leather it is so obvious. if you are so sure of your facts you will have to go through ebay which will involve written authentication from a well known source. be my guest...[/FONT]
Luckily, I paid by PP using my CC. I opened a dispute and filed a SNAD. No reply from the seller so far. I have read some members recommending that a dispute be escalated into a claim immediately so that PP can prevent the seller from withdrawing the money. Should I give this seller a grace period of maybe 24 hours to reply or should I escalate now?
Would it be better to go through with PP or should I just do a chargeback on my CC? I'm really very disappointed and upset.
I took it to the MM forum and the lovely expert there confirmed that it is a fake.
I wrote to the seller asking for a refund since she guarantees the authenticity, and she replied:
[FONT="]this bag smells heavily of leather it is so obvious. if you are so sure of your facts you will have to go through ebay which will involve written authentication from a well known source. be my guest...[/FONT]
Luckily, I paid by PP using my CC. I opened a dispute and filed a SNAD. No reply from the seller so far. I have read some members recommending that a dispute be escalated into a claim immediately so that PP can prevent the seller from withdrawing the money. Should I give this seller a grace period of maybe 24 hours to reply or should I escalate now?
Would it be better to go through with PP or should I just do a chargeback on my CC? I'm really very disappointed and upset.