We do not have an HR person in my small company, so almost all of us contribute to hiring efforts by reviewing resumes, scheduling interviews, interviewing, etc.
I shocks me how off-guard or downright indifferent some people sound on the phone.
Me: "Hi Josh/Donna/Whomever, this is IntlSet from XXXX Company."
Job candidate: <Long pause>
Me: "Calling in regards to the resume you submitted to us?"
Job candidate: <Unenthused> Oh, okay. <Long pause>
Really? "Oh okay?" I get this response *all the time.*
I work in the design industry... I won't say specifically what my firm designs, but we're well-known within our field so that I usually assume when someone is applying to our firm, they've bothered to do some research, or have heard of us by reputation, etc. But I think half the reason for the responses of "Oh, okay" are just because they totally forgot they submitted their resume to us or submitted so many resumes they didn't bother keeping track of the companies' names.
I'm beginning to think that when I get this response, I'll just not interview them. Or is this too harsh? I just don't get why it's so hard to say, "Okay, great to hear from you," or "I'm glad you called." If the person doesn't even have that much tact or aplomb, should I bother intreviewing them? If they can't respond enthusiastically to an interview offer, will they bother being enthusiastic about the work our office produces or the tasks they engage with? These are genuine questions -- I have *no* HR experience. None of us do. Any opinions would be sincerely appreciated. If I'm being unreasonable, please let me know.
I will be the first to say I suck on the phone. I feel awkward and shy, but I have *always* managed to summon up a chirpy, "I'm glad you called," for a potential interviewer.
I shocks me how off-guard or downright indifferent some people sound on the phone.
Me: "Hi Josh/Donna/Whomever, this is IntlSet from XXXX Company."
Job candidate: <Long pause>
Me: "Calling in regards to the resume you submitted to us?"
Job candidate: <Unenthused> Oh, okay. <Long pause>
Really? "Oh okay?" I get this response *all the time.*
I work in the design industry... I won't say specifically what my firm designs, but we're well-known within our field so that I usually assume when someone is applying to our firm, they've bothered to do some research, or have heard of us by reputation, etc. But I think half the reason for the responses of "Oh, okay" are just because they totally forgot they submitted their resume to us or submitted so many resumes they didn't bother keeping track of the companies' names.
I'm beginning to think that when I get this response, I'll just not interview them. Or is this too harsh? I just don't get why it's so hard to say, "Okay, great to hear from you," or "I'm glad you called." If the person doesn't even have that much tact or aplomb, should I bother intreviewing them? If they can't respond enthusiastically to an interview offer, will they bother being enthusiastic about the work our office produces or the tasks they engage with? These are genuine questions -- I have *no* HR experience. None of us do. Any opinions would be sincerely appreciated. If I'm being unreasonable, please let me know.
I will be the first to say I suck on the phone. I feel awkward and shy, but I have *always* managed to summon up a chirpy, "I'm glad you called," for a potential interviewer.