A couple of months back, I ordered 2 bags from JC online site. They ended up sending me one that was a wrong bag. Anways, I sent back the bag with their pre-paid label through DHL. I have been very busy with things, so I didn't even think to check to see if it got delivered back to them. So cut to 2 months later. I get a letter from JC asking if I would still like to return the bag??? Umm say wha??? I am glad I still have the receipt because I just checked the DHL website and it says a totally different address than is on the shipping label I sent. PLUS on the description on the DHL website it lists BUNKER OIL!!!! WTF?? It got delivered somewhere in the UK and someone signed for it. It was also held in customs for like 3 weeks. All of this because they didn't get my order correct in the first place! I am soooooooo worried because I didn't even look at the airbill and it says the insurance wasn't checked off...which I thought since JC filled everything out, I didn't notice they put N/A where insurance was. I feel like such an idiot! Now I have to go to the DHL office that I dropped it off at and try to see if I can get it straightened out...but I don't have much faith that it will. Has this happened to anyone before when they ordered through the JC.com website?