I won an ebay auction on September 11 from a recommended seller. She shipped the item within that week. I e-mailed her a couple days ago and asked when she sent the item, and she said it should've arrived at my area on the 22nd (which is a Friday). I haven't received ANY notification about it being sent; I e-mail her and tell her that I haven't gotten the package yet. What concerns me is that there are other people who won items from her on the same day my auction ended, and they already received their items. I later find out that she used DHL and I get the tracking number. Everything I've tried (online, phone, etc), and the tracking # doesn't work/doesn't show up on their system. With further research I find that DHL is notorious for having bad service, and that packages getting lost isn't a new thing. I feel terrible, sad, and confused. I already msg'd her saying that I can't use the tracking number she gave me, and I asked her how I should go about getting a refund (since I insured the package anyway). I know it's out of her control, but I can't help but feel really frustrated. And the worse thing is, is that the purse wasn't even for me, but for my mother. I wanted to give her this bag (a Louis Vuitton) for Christmas, but I guess it's a lost cause now. I don't have a lot of money because I'm a college grad, and I was really hoping to do something special. Anyway, thanks for hearing my rant.