I posted in the other thread about Neiman Marcus send me a used bag and a wrong jacket ! N now they just say they don't hav the same bag anymore and there is nothing they can do ! The SA even tell me to order from Prada ! After all these trouble n mentally furistration n disappointment they put me through that is the best they can do? I told them dat prada can order the bag n if they can order it too, and she said no! She tried to convince me to take something else ! Yeh I got the bag with the gc promotion but that don't justified them sending customer used items n try to shrug it off ! Anyone know wat can I do now?