No typo there, apparently the NF Mono also has issues hence the reason why I went with this one in the 1st place.
I am so frustrated and disgusted that its just making me ill, this just doesn't seem right and I want to get TPF opinions.
So here's some background before I get into it: Had a pre-loved NF MM mono that I got a few years back, was my workhouse bag when my kids were toddlers. Gave it to my sissy and decided to buy me a brand new shiny NF MM Mono because I loved it so much.
Ok now to the present: Bought the bag ONE week ago...took it out when I got home. Tried it on with a couple of outfits, cinched it up. Noticed canvas on the bottom was not cohesive on all sides. Like one side bunched up more than the other. Took it back the store next day, same SA that sold me the bag, said oh its normal just bring it back in a few weeks if its not relaxed.
Now to yesterday: After looking at the bag, I just decided that maybe I should have went with the DE, despite the issues that have occurred with the straps. Maybe even the PM size or something, I folded the bag back in the duster, which is where the bag has been this entire time. Never used it, put stuff in it, never left my house. Something catches my eye on the vachetta where the fold of the bag is, almost like the vachetta had peeled or something. Upon further inspection, I notice that the entire top strip is a different color than the 2nd vachetta strip, construction looks poor as well. Taking it as a sign, I think no big deal,well within the 14 day period and its clearly defective since I have never used it.
WRONG! Go to LV in NM, my SA inspects the bag and says..."Well, you have used this bag and I can't return it". *Funny the attitude change once you actually buy the darn product.* I explain to him the only time I even took the bag out of my house was when I brought it back to him the day after. He said there was staining on the vachetta and the handle underside was shiny which means it was used. I was just beyond upset, but kept my cool as my kids were with me. He brought over another SA lady who was extremely rude and said they couldn't do anything until I talked to a manager who wouldn't be in until Monday afternoon. No offer to repair, nothing. Just adament replies from my SA saying "he would have never sold me a bag in this condition."
So call the LV customer service because I am really pissed off at this point and they essentially side with my SA after talking to him and say I need to wait to talk to the mgr because my bag was "dirty" and "damaged". I will be going in tomorrow, but I have this sick feeling in the pit of my stomach that I am screwed. I have total integrity and I would not lie if I wore this bag. Totally get its not in "resellable" condition, but when its defective it should not have been sold to me in the 1st place.
This really just makes me down on the whole brand. I am getting a nice bonus next week from work and was about to make some hefty purchases.
Appreciate anyone's input, hopefully the pics come across ok.
I am so frustrated and disgusted that its just making me ill, this just doesn't seem right and I want to get TPF opinions.
So here's some background before I get into it: Had a pre-loved NF MM mono that I got a few years back, was my workhouse bag when my kids were toddlers. Gave it to my sissy and decided to buy me a brand new shiny NF MM Mono because I loved it so much.
Ok now to the present: Bought the bag ONE week ago...took it out when I got home. Tried it on with a couple of outfits, cinched it up. Noticed canvas on the bottom was not cohesive on all sides. Like one side bunched up more than the other. Took it back the store next day, same SA that sold me the bag, said oh its normal just bring it back in a few weeks if its not relaxed.
Now to yesterday: After looking at the bag, I just decided that maybe I should have went with the DE, despite the issues that have occurred with the straps. Maybe even the PM size or something, I folded the bag back in the duster, which is where the bag has been this entire time. Never used it, put stuff in it, never left my house. Something catches my eye on the vachetta where the fold of the bag is, almost like the vachetta had peeled or something. Upon further inspection, I notice that the entire top strip is a different color than the 2nd vachetta strip, construction looks poor as well. Taking it as a sign, I think no big deal,well within the 14 day period and its clearly defective since I have never used it.
WRONG! Go to LV in NM, my SA inspects the bag and says..."Well, you have used this bag and I can't return it". *Funny the attitude change once you actually buy the darn product.* I explain to him the only time I even took the bag out of my house was when I brought it back to him the day after. He said there was staining on the vachetta and the handle underside was shiny which means it was used. I was just beyond upset, but kept my cool as my kids were with me. He brought over another SA lady who was extremely rude and said they couldn't do anything until I talked to a manager who wouldn't be in until Monday afternoon. No offer to repair, nothing. Just adament replies from my SA saying "he would have never sold me a bag in this condition."
So call the LV customer service because I am really pissed off at this point and they essentially side with my SA after talking to him and say I need to wait to talk to the mgr because my bag was "dirty" and "damaged". I will be going in tomorrow, but I have this sick feeling in the pit of my stomach that I am screwed. I have total integrity and I would not lie if I wore this bag. Totally get its not in "resellable" condition, but when its defective it should not have been sold to me in the 1st place.
This really just makes me down on the whole brand. I am getting a nice bonus next week from work and was about to make some hefty purchases.
Appreciate anyone's input, hopefully the pics come across ok.
It does not bother me at all. I have LV bags with and without the perfect alignment and I love them all and I do not notice the alignment at all. I do not think it has to do with the lower quality. My mother gave me her Speedy (made in 1992) and it also does not have the perfect alignment.
My old NF had been through hell and back and it looks great, nice dark patina. I should steal it back from my sister!