I'll give you my Ralph Lauren experience so far. More to come. In mid-September I bought 2 dress shirts at RL for my grandson ($49.50 each, not cheap) and requested gift receipts, telling the salesperson that they would be sent to northern Virginia where Tyson's has a RL store. The shirts are too small and my daughter-in-law took them with gift receipts to her local store. She was refused any credit voucher or credit to my account because they don't carry children's wear at that location. She used her best debate skills (she's an attorney) but to no avail. She called RalphLauren.com and they say they can't handle it either. The shirts must be returned to the original store where they were purchased. I don't live in Chicago! What is the point of a gift receipt if you can only return/exchange at the same store??? The fine print on the back of the original receipt says nothing about it being invalid at other stores if the item isn't carried there. DIL is sending me the shirts and I will call the Chicago store to find out what to do. I have been a long-time customer (must've spent $1000 on golf shirts for our sons when they were on the golf teams in h.s.) . So for being stubborn about a hundred bucks they have lost me and dil as customers forever plus everyone we tell about this and my dil knows a LOT of people. Plus everyone here on PF. Am I being unreasonable or is this too restrictive a return policy? I can only ship the shirts back to the Chicago store. I'm mortified that my dil had to go through all this.