QVC shipping used bags as new... the saga continues...

Gilmoregirl

Member
Sep 9, 2013
1,822
4
I'm so annoyed. Got my logo lock today. TRASHED :sad: ink, makeup, cigarette smoke. I didn't order as is... I ordered and paid full retail for new :sad: I'm so done with buying from QVC.

Then I get on QVC forums while I'm at the dr and there's a post about water stained Florentine. I read it... she's had the bag 3 weeks, it got wet and is spotted. Wants to know how to fix it before she returns it. I ask why would she return it because she damaged it? (Then direct her here to get info on what to do) she snaps back "QVC told her to" :mad: no she's going to return her trashed bag and one of us will end up with it... how aggrevating. If they want to accept them, fine. But don't send them back out. Ok, had to vent...
 
Jun 15, 2009
32,880
10,833
I'm so annoyed. Got my logo lock today. TRASHED :sad: ink, makeup, cigarette smoke. I didn't order as is... I ordered and paid full retail for new :sad: I'm so done with buying from QVC.

Then I get on QVC forums while I'm at the dr and there's a post about water stained Florentine. I read it... she's had the bag 3 weeks, it got wet and is spotted. Wants to know how to fix it before she returns it. I ask why would she return it because she damaged it? (Then direct her here to get info on what to do) she snaps back "QVC told her to" :mad: no she's going to return her trashed bag and one of us will end up with it... how aggrevating. If they want to accept them, fine. But don't send them back out. Ok, had to vent...
Wth. Yuck srry u got a darn used bag
 

tawnycat

♥Loving all my bags♥
O.G.
Aug 29, 2008
1,534
0
California
I'm so annoyed. Got my logo lock today. TRASHED :sad: ink, makeup, cigarette smoke. I didn't order as is... I ordered and paid full retail for new :sad: I'm so done with buying from QVC.

Then I get on QVC forums while I'm at the dr and there's a post about water stained Florentine. I read it... she's had the bag 3 weeks, it got wet and is spotted. Wants to know how to fix it before she returns it. I ask why would she return it because she damaged it? (Then direct her here to get info on what to do) she snaps back "QVC told her to" :mad: no she's going to return her trashed bag and one of us will end up with it... how aggrevating. If they want to accept them, fine. But don't send them back out. Ok, had to vent...
The Florentine Satchel I purchased at QVC also came dirty and damaged. There was no wrapping or padding in the box either. I paid full retail price over $400 for that bag. I quickly returned but you have to know they are sending a lot of "NEW" bags out this way. Very disappointing!! Very sorry OP!
 

Gilmoregirl

Member
Sep 9, 2013
1,822
4
Its already boxed up and back at the post office. I won't be buying anymore off QVC... I'll still watch the shows, then buy elsewhere. I've never had trouble with buying from any other retailers :sad:

I didn't mean to sound nasty in my original post but daaaang! We spend good money on these bags... I wasn't at a yard sale lol

Ty ladies for letting me vent :smile:
 

tawnycat

♥Loving all my bags♥
O.G.
Aug 29, 2008
1,534
0
California
Its already boxed up and back at the post office. I won't be buying anymore off QVC... I'll still watch the shows, then buy elsewhere. I've never had trouble with buying from any other retailers :sad:

I didn't mean to sound nasty in my original post but daaaang! We spend good money on these bags... I wasn't at a yard sale lol

Ty ladies for letting me vent :smile:
I don't blame you! What a disappointment. QVC needs better quality control for sure.
 

Twoboyz

Member
Jan 1, 2014
13,221
366
Chicago Suburbs
I'm so annoyed. Got my logo lock today. TRASHED :sad: ink, makeup, cigarette smoke. I didn't order as is... I ordered and paid full retail for new :sad: I'm so done with buying from QVC.



Then I get on QVC forums while I'm at the dr and there's a post about water stained Florentine. I read it... she's had the bag 3 weeks, it got wet and is spotted. Wants to know how to fix it before she returns it. I ask why would she return it because she damaged it? (Then direct her here to get info on what to do) she snaps back "QVC told her to" :mad: no she's going to return her trashed bag and one of us will end up with it... how aggrevating. If they want to accept them, fine. But don't send them back out. Ok, had to vent...

You have every right to vent. That's horrible. I would call them too and get your shipping cost refunded. That's sounds like it's even too beat up for an as is bag. Gross. Then people order as is and get a brand new-looking bag. It's really a crap shoot. The only way to almost guarantee a brand new bag is to order a new debuted bag. You're right that bag is going to go back out to someone. After my last as is I'm afraid to order from qvc again.
 

StillPooh

Bag Lady
Oct 26, 2013
351
0
Maryland
Then people order as is and get a brand new-looking bag. It's really a crap shoot.
Like my baby pink "as is" Stanwich, which arrived with all the hardware still plastic wrapped, with the dust bag and registration card included. For $137 off retail!

I've been very lucky.
 

darcy-0702

O.G.
Jul 4, 2007
1,866
3
Michigan
Boo! My white logo lock arrived yesterday in brand new, fully packaged condition. I'm with you on the used items though. I ordered and received an Oryany Cassie three times in used condition. I called customer service to make sure they noted to send a brand new bag the last time and their response was " We only ship brand new merchandise". Clearly not true. It's truly a toss up each time you order from QVC. I'm getting sick of paying for shipping back to them and if you use their label, the three week wait for the return process to be completed.
 

Gilmoregirl

Member
Sep 9, 2013
1,822
4
I'm 0 for 2 with my last two purchases from the Q lol but I knew the risk with the AS IS small stanwich...

StillPooh I think you were right tho, if that bag was returned it was probably due to the SHOCK of the pink color lol how I do love mine :heart:
 

Katiesmama

Member
Feb 8, 2012
1,125
574
wow! I had no idea of the problems some of you have had. I've been very fortunate with the Q. I've bought four Dooneys and a Vera and one of the new Gili Roma 2's. Never had any problems with any of the bags. I feel like I must be very fortunate!
 

gatorgirl07

Member
Dec 2, 2012
3,039
6
Then people order as is and get a brand new-looking bag. It's really a crap shoot.
I agree with you. I had never bought an as is bag before, but my logo lock is perfect. It even had the foam on the clip on part still. I don't understand them, but they have ticked me off anyway. They sent me 'THE LETTER' because I had to return a pair of bose headphones three times for their mistakes
 

Gilmoregirl

Member
Sep 9, 2013
1,822
4
I agree with you. I had never bought an as is bag before, but my logo lock is perfect. It even had the foam on the clip on part still. I don't understand them, but they have ticked me off anyway. They sent me 'THE LETTER' because I had to return a pair of bose headphones three times for their mistakes
Seriously? I've read about THE LETTER... that's just crazy lol
 

gatorgirl07

Member
Dec 2, 2012
3,039
6
Seriously? I've read about THE LETTER... that's just crazy lol
Yeah, I was VERY irritated. The first time they sent me the wrong color, the second they sent it without the cord, and the third time they were very damaged and they sent me the letter for their screw ups