I made a purchase on Ebay and paid on July 6. I received notification that seller shipped July 9. I have heard that shipping is slower due to Covid-19, so I have not thought much about not receiving my item on the July 15 day that Ebay estimated.
I go to check on my item with the tracking number and find that the seller only printed the label, but did not mail it until July 18. It's still in process. Now delayed by USPS.
I also saw that the seller used Media Mail even though this purchase is not media.
I contacted the seller to let them know I am not happy about this delay. They could have contacted me to let me know. The seller replies, "Sorry for the delay. Thanks for your patience."
Do I have to wait to receive package before I can file a complaint? Can shoes be shipped "media mail" now?
I go to check on my item with the tracking number and find that the seller only printed the label, but did not mail it until July 18. It's still in process. Now delayed by USPS.
I also saw that the seller used Media Mail even though this purchase is not media.
I contacted the seller to let them know I am not happy about this delay. They could have contacted me to let me know. The seller replies, "Sorry for the delay. Thanks for your patience."
Do I have to wait to receive package before I can file a complaint? Can shoes be shipped "media mail" now?