Question

[ILOVEHANDBAGS8]

Hi,
I have a question. I just bought the new Coach Kristin graphic op art hobo about a week ago. Today I noticed that a stitch has come out. Is it ridiculous for me to exchange it over this one stitch? It just bothers me because it looks frayed.

 

[Italiahaircolor]

Are you hard on your bags? Have you used it? These things need to be considered...

If the bag is new, or used once or twice...then this is a defect. But if you've thrown the bag around and been overall rough with it, then that's the natural downfall to "cloth" bags.

Either way, I think you should at least bring it into Coach and see what there take is...

 

[ILOVEHANDBAGS8]

No I am very careful with my bags. Especially this one since it is light in color and cloth and I am afraid of getting it dirty. I have about 25 Coach bags and have never had this problem before. I hate to be so anal but it is annoying to spend $ 300 on a bag and have a stitch come out after a week.

 

[deneice111]

Can you take a picture of where the stitch came out?

 

[ms-whitney]

bring it in to let them evaluate

i just ordered this bag for someone and it came back as a refunded order..meaning jax is totally sold out and no surrounding stores are able to fulfill (number in their store inventory too low or 0)

 

[Carry Me Please]

Coach is very good at taking items back. If it bothers you, it always will. I would take it back to them.

 

[ILOVEHANDBAGS8]

 

[ILOVEHANDBAGS8]

It's hard to see in the pic but it is literally just one stitch, but it is frayed and sticking out.

 

[notoriousliz]

I would take it in.

 

[deneice111]

I would probably take it in as well. Let the SA look at it.

 

[jenni16711]

I just bought a pocket hobo and it is doing the SAME thing!

 

[ILOVEHANDBAGS8]

jenni16711, Are you going to keep yours or try to exchange it?

 

[ILOVEHANDBAGS8]

My fear is that if it don't exchange it the thread will come out even more.

 

[Italiahaircolor]

Yep, that's got to go back ASAP!

 

[toby11]

Definitely take it in. I had something similar happen to my walnut Hailey, my SA offered to replace it but Coach was sold out at the time, so he offered repair through Coach or I could go through a local cobbler to have it fixed and get reimbursed by Coach. I chose the local cobbler, they botched the job, but by then JAX had replenished so I got a new Hailey and haven't had any problems with her. That stitch would have driven me crazy because no way it wasn't going to get worse.