I have a question. I just bought the new Coach Kristin graphic op art hobo about a week ago. Today I noticed that a stitch has come out. Is it ridiculous for me to exchange it over this one stitch? It just bothers me because it looks frayed.
No I am very careful with my bags. Especially this one since it is light in color and cloth and I am afraid of getting it dirty. I have about 25 Coach bags and have never had this problem before. I hate to be so anal but it is annoying to spend $ 300 on a bag and have a stitch come out after a week.
Definitely take it in. I had something similar happen to my walnut Hailey, my SA offered to replace it but Coach was sold out at the time, so he offered repair through Coach or I could go through a local cobbler to have it fixed and get reimbursed by Coach. I chose the local cobbler, they botched the job, but by then JAX had replenished so I got a new Hailey and haven't had any problems with her. That stitch would have driven me crazy because no way it wasn't going to get worse.