Hi, I'd just like to see people's thoughts please. I purchased a pair of shoes and recieved a completely different pair. I contacted the seller and they said they must have made and error and they would send me a prepaid bag to return them, said when they got them back they would send the correct pair. All good. We all make mistakes, so I had no problems with that. Couple of days later, I received an email to say that they had actually mixed up the orders, and sent my shoes to someone else, who said they really liked them and was keeping them. They had no others , and they ended the email with "Sorry". Now, stuff happens, but I was a tad annoyed, especially since the email didn't mention refunding me, only that they had sent the pre paid packet so please can I return their shoes to them as soon as possible. A couple of days later I received the pre paid package, nothing else attached, not even an email referencing "please can you send us back our shoes". I sent them back. Again, few days later I received a notice to cancel the auction. I thought that was a bit cheeky as I hadn't received the refund, but checking on Paypal, the refund had gone through the same day, no email advice though. So, the question is - I'd already decided that I wasn't going to leave any feedback, it's just one of those things really, but I guess I'm just ticked at their "oh well" attitude, and that they put the request through for cancellation, so they would get their fees back, without advising me they'd refunded or asking if I could mind cancelling or anything. I know if I just ignore the request, they'll get the fees back anyhoo, but I would appreciate your thoughts? Just ignore, know they'll get the fees back and that's it? Sorry, one other question. Did this open a case with eBay? I just went into the "ask the seller a question" on the auction when the wrong shoes arrived. I hadn't meant to open a case as i was happy dealing with the seller direct. Does anyone know? Is there anywhere I can check?