question on a return--please help

ritasmommie

Member
Sep 20, 2010
33
0
USA
Hi Everyone,

I bought the purple/black/grey Clover pouch in October at a Coach boutique. I really love the fabric and the small size of the bag.

I cut the tags when I got home. (You know where this is going now....):cry::cry::cry:

Then, I put it away to wear later. I just took it out this past week, and I realized the handle drop is not long enough for me to use it as a shoulder bag properly, and it just feels annoying.
I'd like to return it.
I have the original receipt, the tag, the cleaning card insert, the paper stuffing--everything. Even the cute Sophia shopping bag they gave me when I bought it. It is completely unused and new, but I did cut the plastic ring that holds on the tag.(I even have that, too.)
If I take this all to Coach, what will they allow? Can I get a full refund? (I used my credit card to buy it).
Thank you in advance!!
 

katierose

Loves Charms & Bags
O.G.
Feb 17, 2009
9,027
3
California
As long as the bag is unused they will give a refund. The tags don't have to be attached if that's what you're worried about.
 

ritasmommie

Member
Sep 20, 2010
33
0
USA
Yep. I'm worried about unattached tags. The bag is brand new unused, but I just was worried they would think I cut tags and used it.
Thanks so much for your answer!
:ty: