I have this bag in black caviar, it is called the petit timeless tote and was one of my very first Chanels. I have no problem with the chain handles, it is a very versatile bag as you can carry it on your arm and on your shoulder. It also works as a great day to night bag because it is not as large as some of the other Chanel totes. I can usually fit all my everyday essentials, wallet, sunnies, keys, phone and make up bag with no probs and less organisation than is needed for the jumbo flap. i would advise you to try one on in store to see if you like it. Here are some pics for you