Question about timeless clutch......

ela1235

Member
May 14, 2007
584
0
The frame closure on one side seems "springy" to me, like it doesn't close all the way. Anyone else's like this? I'm trying to decide if I need to exchange it!
 
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kasmom

J'adore mon mari!
O.G.
Oct 3, 2006
963
1
Home Sweet Home
I'm afraid they are all like that, some worse than others. I exchanged many times and finally settled on one that is least noticeable.
 

Swanky

Admin
Admin
O.G.
Jan 12, 2006
86,239
6,060
weird, I haven't heard or seen that personally.
Mine is fine, didn't realize there's some issues.
 

Jayne1

Working Canvas
O.G.
Aug 2, 2006
28,174
5,376
Toronto
There's another thread that shows the poster's clutch and the closure isn't even a snug fit. I didn't realize that many of the clutches have closure problems.
 

ela1235

Member
May 14, 2007
584
0
maybe I'm being anal but for the amount of money I spent, I expect it to be perfect, I'm going to exchange it. Thanks ladies.
 

maria28

loving H...
O.G.
Jun 29, 2006
5,764
144
UK
i agree that the best thing to do is to exchange it. for the amount of $$ spent on the clutch, you'd want to get one that's perfect. i bought one for my mother earlier this year and the closure snap doesn't have any problems.
hope you find the perfect one for you
 

ela1235

Member
May 14, 2007
584
0
Not only did I get attitude from the SA at Neimans for expecting perfection but some of the other clutches were worse than the one I started with! I did also notice that some of the leathers looked much darker than the others. The frame closure gaped on one so badly you could see the tissue inside.

The whole thing has left me slighty annoyed and tempted to just return.

I realize this is a lower end Chanel, but it's still Chanel and very expensive. I don't think I'm wrong to expect it to be perfect before I use it!
 

cammy1

O.G.
Oct 13, 2006
3,397
0
yeah I agree with Jayne please take that back whether you pay $1 or $10000 for something you should never have to accept poor quality- esp. from Chanel!
 

ynoops

Member
Jul 17, 2006
5
0
I had a problem with the clasp on my clutch too. I had to actually lift the clasp in order for it to close properly. It didn't seem right so I went ahead and exchanged it for the right one. You should definitely exchange/return that. If you're not happy about it now, you're not going to like it as much in the future.
 

Jayne1

Working Canvas
O.G.
Aug 2, 2006
28,174
5,376
Toronto
You got attitude? That's terrible! :tdown:

I'm starting to wonder what is wrong with the quality control of the Timeless Clutch, or where they are made, since so many people have the same problem with the clasp.

If you can't find a perfect one, then just return it and get your money back.
 

IceEarl

O.G.
May 12, 2007
6,773
8
I don't have problem with mine, you should exchange for a good one....with that kind of price tag.