I took my Kelly to my local *H* boutique a couple of days ago for a spa treatment. They said it'll go first to Geneva and then probably to Paris and that it could take two months before I get it back. Is it normal for this process to take so long? And what exactly is done during this *spa* treatment, if you'll forgive me for asking? It's not in bad shape. It's 10 years old, with a few minor scuffs (black gulliver leather) and looking a bit dull. Thanks!