- Feb 8, 2008
Hi. I'm new here. I was just wondering if you can go to the outlet store and exchange a bag you don't like anymore for a different one. I bought the black leather studded gallery tote about a month and a half ago. I carried it for about a week before I got a new bag. I just don't like that it lost it shape. It's not so square anymore. Kinda unshapely looking on the sides from being carried. I just wanted to ask before I took it in there to exchange for something else and get laughed at. Thanks!