Question about Refund Transaction ID

Kostas210

Member
Oct 23, 2010
8
0
Hello!
I got the following e-mail from PayPal (I use "xxx"s for privacy reasons =P):

Hello xxx ,

xxx has issued a refund for $xxx.00 USD of your original payment.

See Refund Details below for more information.

Message from merchant: Sorry I cannot find the item so I refund you.

----------------------------------------------------------------
Original payment details:
----------------------------------------------------------------

* Seller: xxx
* Seller's Email: xxx
* Original Transaction Date: xxx
* Original Transaction Amount: xxx
* Original Transaction ID: xxx

----------------------------------------------------------------
Refund Details
----------------------------------------------------------------

* Refund Amount: $xxx.00 USD
* Refund Transaction ID: xxx


Thanks,

PayPal


Now, my question is simple: where do I use, or do I enter this Refund Transaction ID in order to get my refund?
Thank you :smile:
 

MarneeB

~Love My Dogs~
O.G.
Mar 15, 2009
15,685
44
52
Missouri
It says they already sent the refund. Check your PayPal account, it should be in there. (Sorry if I'm not understanding your question correctly.)
 
Jun 25, 2008
19,957
10
I'm not sure what the question is, but the answer probably is on the page or on the website somewhere. You could call PP, too.
 

noshoepolish

Labrador Lover
Authenticator
O.G.
Oct 4, 2006
9,821
124
It goes back on your credit card so it may not show up as cash in your account. Look at the original transaction.
 

BeenBurned

Coach, Dooney, Uggs
Authenticator
O.G.
Feb 25, 2007
47,909
17,270
East Coast, USA
The seller lost the item and refunded your payment. (I'm assuming that the refund should be the total amount you paid since you aren't getting the item you purchased.)