Question About Picking Up Items on eBay

MissMollie

Member
Sep 15, 2010
119
0
Washington, DC
I have a buyer who did BIN on an item while I was at work today. When I got home, I went to print the postage via Paypal, and noticed that she is in the same town. This item is HUGE and is going to cost a ton to ship, and my listing had free shipping. The buyer is in a hurry to get the item for an event, and asked if I can just bring it to her at the realty business she owns. (It's about a mile from my home - the post office will take til Thursday or Friday if I wait on them, because all the mail goes to the sort facility in the city, and then back to our town, which I think is silly, but whatevs). Anyway, if I take the item to her, how do I get proof of delivery for Paypal? Thanks in advance for any advice! :biggrin:
 

ms-whitney

shopaholic
Sep 6, 2006
5,935
5
i understand you listed free shipping so it would save you tons if you handed it in person but i would do it off ebay if so, and ask to cancel the transaction and have her bring the cash and meet you--otherwise i'd do the shipping just to have tracking no and confirmation so that if anything you have proof of delivery.
 

noshoepolish

Labrador Lover
Authenticator
O.G.
Oct 4, 2006
9,817
118
She has to pay cash. No paypal. You cannot prove delivery with paypal.
 

Omaha_2072

Back At Square One
Aug 1, 2008
1,491
0
Good ole' Midwest
Wonder if you could use an inner city courier service that would provide you with a signature confirmation receipt? That way it would still be thru a 3rd party that is neutral on the subject. We use those @ my work & they're decently priced. Sometimes rates are even based on mileage & fuel. Just an idea....
 

Moon2020

Out Shopping
Sep 10, 2010
324
0
Sunny Florida
Is there any reason not to trust her/believe she is honest?

I have delivered two items in person before. One was cash in person and the other was paid via paypal. I marked the cash one as paid and shipped in ebay. Of course, the one that was paid through paypal was automatically marked as paid then I had to mark it as shipped. I then refunded the shipping fees to her in cash in person. I then wrote notes in the ebay transaction marking the time, place, and date that I met with the buyers.
 
Oct 29, 2006
2,666
3
Los Angeles
Could you write up something that says that she received the goods in acceptable condition and she can sign it (you can also get someone else to sign it as a witness)?
 

eBayguy

Steve
Jun 23, 2008
431
0
Tennessee
I called eBay automotive who deals with local pick frequently. They confirmed what karmenzsofia has noted, it it not proof for PP.

You have already made your decision to ship, so the following discussion would be for anyone else caught in this dilemma.

When you make a listing you can offer multiple choices for media mail, priority, parcel post, etc. so I tried to see if you could have a shipping fee and give a choice for local pick up. It would not accept it, so at the moment, I can not offer a good solution other than the one you chose not to do, refund and then handle it manually.

It is a good question though, so I will continue to dig. Should I find something, I will bring it to this forum.
 

MissMollie

Member
Sep 15, 2010
119
0
Washington, DC
Just to update - I did ship via USPS, they promised delivery tomorrow. The buyer is ecstatic to get it, and it will be to her for her event Friday. Thanks again, all! :biggrin:

But, I do have a question - we have bought several cars on eBay. If a buyer chose to purchase on eBay and pay via Paypal so they could take advantage of buyer protection - HOW does the seller prove that the buyer got the vehicle? Like, in the case of smaller motorbikes or ATVs that don't have titles? Thanks for all the info. ;)
 

eBayguy

Steve
Jun 23, 2008
431
0
Tennessee
When I sold a camper for $17,000, PP could only handle the deposit. The rest was paid by cashier's note and we went to the bank with the buyer. Of course that was something they recorded transfer of ownership and identities were checked by the bank and county agent, but that might not have protected me from a PP charge-back if the buyer had claimed they did not pick the camper up.

I asked that of the eBay Motors help desk and they said they were aware of people who stopped selling on eBay for that exact reason. PP would not protect them because there was no third party documentation.
 
Jun 25, 2008
19,957
10
God itself could come down from the heavens to deliver it and it wouldn't matter. :P

OK, seriously--a notarized document can be faked, plus it has to online-trackable proof of delivery. For more details, check it out on the eBay or PP website.

Motor vehicles are among the few items exempt from this rule.