I shipped an item (BNWT Bag) parcel post w/ delivery confirmation last Monday. The tracking number shows that it got there on Friday, but USPS left a notice for her. The tracking page says she has to go to the PO to pick it up. She filed a "dispute" with Paypal last night (Sunday night at 10pm) saying item not received and that the slip "disappeared" from her door and the item was not left for her.
I respond this morning with the tracking number, and asking her to take down the dispute because it has nothing to do with me if USPS is asking her to go to the PO.
My question: how do I get PP to "resolve" this "dispute"? Or does she have to let it go at this point?
I respond this morning with the tracking number, and asking her to take down the dispute because it has nothing to do with me if USPS is asking her to go to the PO.
My question: how do I get PP to "resolve" this "dispute"? Or does she have to let it go at this point?