Question about customer service

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  1. There is an item I am interested in finding out if it will come out in more colors. I am looking at the small Stacy wallet. Is KS customer service able to tell me about future items? Or is it a "you have to wait and see" sort of thing?
    TIA!
     
  2. I dont think when you call KS customer service that they know more than what is in stock. A sales person at a store may have a better idea of what the next release might include.

    You may investigate the Spring Summer preview photos around the web or posted on the forum
    linked here. That can give you an idea on what is upcoming colorwise. :smile: Small Stacy appears in collections regularly but not as often as other wallets.

    It cant hurt to call! At minimum you can express interest in them releasing the color in the future.
     
  3. Thank you so much!
     
  4. I did the online chat, and the rep didn't have any info. She said next floor set is the middle of this month, so I will keep checking. Thanks again!
     
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