question about chanel earrings

mmcgurgan

biking in heels
O.G.
Apr 16, 2006
2,105
20
I purchased a pair of chanel earrings at saks in February. They are covered in crystals- and I love them. I took them out to wear the other day and noticed that one of the crystals has fallen out. :sad2: Does anyone have experience with having chanel jewelry fixed or replaced? Will chanel replace the missing crystal?
 
That happened to me and they fixed the earsings in the store (ie. glued a new crystal in). They also gave me the option of having the earring shipped to France to be fixed, but I just wanted them back right away so I had it done in the store. Also, I didn't know there was a warranty, good to know.