I'm new to this board, but I'm not new to LV, I've been a LV lover for about 10-12 years. I've never exchanged anything at LV, so now I have a question. I got my BF a Mono Keepall for Christmas. He has now decided that he don't want a LV Keepall, he wants a Mulberry one instead, and said I could use the store credit to get something for myself instead. The luggage tag and the "buckle" that holds the handles together was attached to the bag when he unwrapped it (the SA put them on there before gift wrapping the bag). Now a friend of mine said she got her tag & "buckle" in a little zip-lock bag, and she doubts that LV will accept a return on the Keepall because they're attached to mine... What do you tink? Is LV really that strickt, I mean, I didn't even put the stuff on there, it was done in store, the SA did it.