Quality going downhill

flrndlry

Member
Apr 15, 2015
11
3
Long story short - I ended up caving in and buying a Neverfull MM in the end of January. I‘ve been using it pretty much exclusively for work for almost a full month and I‘ve noticed that the glazing on one handle seems to be coming off.

The alignment isn‘t the best and there are loose threads too. Overall - im honestly not too impressed with the quality but I‘m not really sure if I should bring it into the store to maybe get a replacement since its about 2 hours away. They might see it as a user defect. The Vachetta was left untreated by me!

The glazing was also done horribly in my opinion.

Honestly regret having bought the bag. Never had any problems like this with my Stella McCartneys. 469F9912-01C5-4F00-AB86-D9DC21C42837.jpeg 34D579CB-25C1-43FA-BAFC-05AA824975D4.jpeg 96D3AD3E-91C2-41FD-ACA1-975002D112A7.jpeg
 

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ophousewife

Member
May 23, 2012
2,154
291
I carry a 1-inch folder, my wallet, a 1 liter bottle of water and a pencilcase! Thats what had me wondering, since I havent even stuffed it to full capacity once!
That is what you say if you bring it in. This is absolutely unacceptable for a month old bag. So sorry your bag is causing you stress. You shouldn't have to think about this with a new purchase.
 

Melfontana

Member
Feb 13, 2012
2,615
7,131
I would bring it in and have it looked at. I had something similar happen with my straps but it was totally my fault because I was carrying my laptop on it and the straps stretch to the point where the glazing began to look like yours. They changed out the straps for me free of charge but told me that I shouldn’t hang it in my closet at work because o have too much weight in it.
Good Luck
 
D

Deleted member 20806

Quality has gone downhill. Quantity up quality down. They are so busy mass producing it’s hard to keep quality absolutely perfect. I was going to purchase a wallet yesterday but a stitch was just floating in the air ....even the SA was looking at it weird lol
 
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Luba87

Member
Oct 10, 2012
475
177
Ugh no no no, bring it back
So sad this is happening with all brands.
At least LV is good for repairing and exchanging.
A saint Laurent bag I have is giving me stress but I know they have the worse customer service so not even worth it to drive and complain ‍♀️
 
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Loulou1234

Member
Jan 22, 2016
114
369
Long story short - I ended up caving in and buying a Neverfull MM in the end of January. I‘ve been using it pretty much exclusively for work for almost a full month and I‘ve noticed that the glazing on one handle seems to be coming off.

The alignment isn‘t the best and there are loose threads too. Overall - im honestly not too impressed with the quality but I‘m not really sure if I should bring it into the store to maybe get a replacement since its about 2 hours away. They might see it as a user defect. The Vachetta was left untreated by me!

The glazing was also done horribly in my opinion.

Honestly regret having bought the bag. Never had any problems like this with my Stella McCartneys. View attachment 4340359 View attachment 4340361 View attachment 4340362
Yikes and is clearly not an issue from carrying too much if the clasp is doing it as well!
 

Carson123

Member
Nov 21, 2013
936
539
I would bring it in and have it looked at. I had something similar happen with my straps but it was totally my fault because I was carrying my laptop on it and the straps stretch to the point where the glazing began to look like yours. They changed out the straps for me free of charge but told me that I shouldn’t hang it in my closet at work because o have too much weight in it.
Good Luck

Aren’t neverfulls supposed to be able to carry like 100+ lbs or is that an urban myth?
 
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