purchase through phone?

sukkar

Member
Dec 5, 2006
156
1
Is this possible- I'm in paris but there is a bag in NJ,USA that I want,can I call and buy it over the phone?
 

Ghost55

Member
Aug 28, 2006
13,040
51
I purchased my BJ Kelly over the phone. But~ It was in the same state that I am in. Another tpf'r called my SA and tried to purchase via the phone. She was told that my transaction was special because I was in the same state. That he would not be able to do a phone transaction outside of the stores state. So~ based on this, I don't think so.:confused1:
 

olive519

Hawt Momma, why not?
O.G.
Jan 12, 2007
2,136
5
Can you ask your Paris SA to call? They get really weird with phone calls...pretty much the only thing you can safely call and ask about are store hours.
 

Loony

Purple Love
Oct 25, 2006
2,002
2
UK
I'm in UK but I bought a scarf from a US store over the phone & email and had it shipped here. I'm not sure if the rules vary from store to store or if they are different depending on the item. I would just ring them and ask, you have nothing to lose. Good luck!
 

moto

Member
Nov 22, 2007
277
2
It depends who you fall upon.....I called 7 stores in the US....the 8th send me pictures, prices, and sizes!!!
 

duchess

Member
Jun 14, 2007
1,076
38
I have purchased almost all of mine over the phone(I live in Canada, and my store is in US) I have asked my store if my friend could call and purchase. She lives in the US;but is in a different state.
My store said absolutely.
Do you have a friend in the US state that could introduce you?
My store will ship overnight;but you must insure for the full amount. If the bag gets lost it is going to be almost impossible to replace.
 

mscupcake

O.G.
Dec 9, 2006
1,266
50
Hillsborough, CA
I was able to pay for my Kelly over the phone, as I purchased out of state and had to make arrangements to fly there--my SA contacted the store on my behalf--so yes, I think it is possible.
 

moto

Member
Nov 22, 2007
277
2
I called myself....again most stores were guarded. Although I was in Boston recently, they didn't have what I wanted...took down all my info...have been extremely serviable ever since.
 

sukkar

Member
Dec 5, 2006
156
1
i dont know anyone in NJ- and someone mentioned in the inventory thread that there was a JPG etoupe- im dying for that bag- but i dont know anyone either at the store or in NJ- and my SA here in paris isnt working today...uhhhh
 

moto

Member
Nov 22, 2007
277
2
It's not going anywhere, they're closed on Sunday. Call first thing Monday morning.
 

Florasun

O.G.
May 29, 2007
11,868
1,134
I wonder about the rules, too. I have successfully called a boutique and ordered a scarf over the phone, and it was out-of-state. I have also ordered via the website, and both my husband and I have purchased in various stores. I would seem that Hermes now has our information on file. Can I now call up and say "I'm 'florasun', may I please order a bag?" or will they still be suspicious of me? Will they ship to me? Also what is the deal with amex vs mastercard? Is it that they only take amex over the phone, but mastercard in store or on the website? Any info helpful! Thanks!
 
Sukkar -- unfortunately the etoupe JPG Birkin is gone. I was at the store early in the morning and the SA told me they sold it Friday afternoon... sorry...

Florasun -- re amex vs mastercard, I think it depends on the store. e.g. madison takes either while wall street only takes amex.. hope this helps...