Procedure for Chanel repair/refurbish


Apr 2, 2017
I bought my Chanel bag during holidays in France and there's no Chanel in the country where I live.

I want to send it for repair and refurbishment however I'm wondering what is the procedure in this case? Who should I contact and how ? Can I mail it from abroad ?

Thanks a lot
Apr 24, 2009
Perhaps try to call the boutique that yoy originally purchase (the numbers are on the receipt) & ask for their advice & if you can ship to them? They previously asked me to send to the nearest boutique if I dont have any in my country, which in the end the bag would be submitted to Paris for repairs.