Has anyone ever had a problem with them? I am pretty much livid with them at the moment. I ordered something from them on Jan 30th, was charged for it on my cc, received a tracking number via email so I thought, cool I should have it soon. 2 weeks go by, I had called them and left a message, sent an email but received no communication from them whatsoever. The UPS online tracking only said that billing information was received...but nothing further. Today I log in to my VTB account online and it now says that as of yesterday they cancelled my order and that the item is not in stock. What a load of BS!!!! I am supposedly to receive a credit, however I'm sure it won't be issued as fast as it was charged to my account. What would you guys do if anything? I am peaved at their HUGE lack of customer service at this point. TIA!!!