Oh god, I bought a fake Marc Jacobs Venetia from this eBay seller about a month ago. I knew it was fake when I opened the box. It was totally my fault, not fully authenticating first, but her auction stated she offered a refund and I jumped in. Well, the zippers were wrong, interior was wrong, no serial tag--a TOTAL fake bag. The front buckle on the pocket was also broken, but it was almost not noticeable. I told her all this via email. She adamantly denied 1) that it was fake and 2) that it was broken.
I was very nice, tried to give her the benefit of the doubt, that she didn't know, etc. But she refused to give refund. I filed a claim and yesterday Paypal decided in my favor and refunded my money. (It was only $225). They told me to ship the bag back, which I did, in the exact box and condition I got it. Now this woman has filed a fraud claim against me with the Post Office for crying out loud, saying I vandalized the bag, all kinds of insane stuff. She has filed more disputes with eBay, paypal. Noting on my feedback "follow up" "Beware of this buyer." (This after leaving me really nice, positive feedback after I bought it.) It's just a big huge mess.
Let me add that I have purchased several thousand dollars in handbags on ebay in the past 90 days. I pay immediately and have never once had 'buyer's remorse' or done anything but be completely happy with the bags I've gotten. Some are vintage with stains or scratches, some are brand new. Nonetheless, my only issue has been with this FAKE bag. I told the seller that if it was an authentic bag, that MJ repairs would fix it free, so that wasn't even the issue. The bag was FAKE--that is the only issue.
Anyone have similiar experience and could lend me sound advice? I've told both eBay and Paypal that I have all correspondence from and to this seller. I have photos of the bag as I received it and so on. Doesn't stop the headaches though. My first bad experience on ebay in ten years of using it.
Oi. Live and learn.
I was very nice, tried to give her the benefit of the doubt, that she didn't know, etc. But she refused to give refund. I filed a claim and yesterday Paypal decided in my favor and refunded my money. (It was only $225). They told me to ship the bag back, which I did, in the exact box and condition I got it. Now this woman has filed a fraud claim against me with the Post Office for crying out loud, saying I vandalized the bag, all kinds of insane stuff. She has filed more disputes with eBay, paypal. Noting on my feedback "follow up" "Beware of this buyer." (This after leaving me really nice, positive feedback after I bought it.) It's just a big huge mess.
Let me add that I have purchased several thousand dollars in handbags on ebay in the past 90 days. I pay immediately and have never once had 'buyer's remorse' or done anything but be completely happy with the bags I've gotten. Some are vintage with stains or scratches, some are brand new. Nonetheless, my only issue has been with this FAKE bag. I told the seller that if it was an authentic bag, that MJ repairs would fix it free, so that wasn't even the issue. The bag was FAKE--that is the only issue.
Anyone have similiar experience and could lend me sound advice? I've told both eBay and Paypal that I have all correspondence from and to this seller. I have photos of the bag as I received it and so on. Doesn't stop the headaches though. My first bad experience on ebay in ten years of using it.
Oi. Live and learn.