Hi I don't want to blow this out of proportion but I would be interested in people's view. I have only recently come to really want a Hermes bag and live in a country with only one store. I went in recently enough i.e. about 2 months ago, and I talked away to a very lovely SA. I'd prefer not to give any more details because this is a personal view and she may well be lovely to others. After discussing and almost going away with a bolide, I realised that I just really wanted a birkin first and I was prepared to wait. I was told that the list would open again in the Fall. Then out of the blue I was shown a Black 35 cm Birkin in a leather that I didn't know. It was very rigid and with PH. I regret it now to a certin extent but I decided on the spot that it wasn't right and I declined. I both a Chevre Mysore bearn instead and have 2 scarves since. What is becoming clear to me now is that the SA has no intention of ever putting me on any list. I have called only 2 times to see if there's any further detail as to when it'll open and I can safely say that it has been made very very very clear to me that I am not in favour. Generally cold, icy attitude and response is very negative "oh, that'll be months". On the second call I was told that it was unlikely to open again for 2 years. Last week I was in getting a scarf and I was completely ignored by this SA even though I was in front of her for 5 mins while another was packaging and taking payment. This SA is in a senior position and I understand that the popularity of the bags is such that she can afford to alienate a customer. My query therefore is whether I should simply forget the whole enterprise or travel to other stores? I should say that a fantastic SA from another country has kindly offered me Kellys and Bolides which would involve travelling overseas to purchase as that store doesn't ship. What bothers me is that I am likely to be a customer for many years and it would be much much more convenient not to travel just to get H. Thanks. Sorry this was so long.