I called and ordered my bags monday June 25, that thursday they called me and asked if they could charge my card I told them it was fine and they said they would have it sent out the next day. Then 5 days later I call after no delivery only to find out it had just been sent that day. Now its Sat still nothing I called to get a tracking number the SA told me they would call back in 5 its been an hour and nothing. I'm trying to be patient but am I being unreasonable about having expected my bags to be here by now. This is my first time ordering from an outlet and after all this I don't know if I would do it again. Sorry just wanted to vent.