Preloved Neverfull - Would you keep it?

poodlepop

Member
Apr 29, 2017
49
196
I need help from the experts! I ordered my unicorn on fashionphile and there are a few spots of damage to the exterior canvas.

It almost looks like paint spots and doesn't feel like the canvas is cracking but I want to know if it was your bag, would you keep it?

Could it become worse if I decide to keep it and use it often? I just received it today and haven't used it or removed tag so I could send it back and receive complete refund.

The white marks are on the front of the bag in two places and on each corner. Bag was described as being in very good condition. Would you consider this very good condition?

Please let me know your thoughts! IMG_1495666681.522010.jpg IMG_1495666691.839479.jpg IMG_1495666701.739877.jpg IMG_1495666723.611925.jpg
 

Kidclarke

Member
Aug 31, 2014
1,218
2,620
Huntington Beach, CA
I do not consider myself a picky person, but if I received this bag I would definitely return. That is not very good condition at all with those paint marks. I do not see how they could have missed it. Does it seem like it will wipe off with an alcohol free baby wipe? You might try seeing if it wipes off, but personally I would just return and keep looking. Sorry that happened to you!
 

Tropezienne

Member
Jun 11, 2016
251
240
Unless it wipes off with a damp soft cloth which is safe on canvas (without rubbing hard) then it's a return. Even if the bag is in perfect condition otherwise, this should have been mentioned and photographed.

The item is basically not as described therefore you shouldn't have to accept it.
 
Jul 24, 2013
1,022
385
CA
It's a beautiful bag! I would keep it. But if the spots bother you and were not mentioned in the description (or shown in photos), then return it. I'm sure you'll find another one that truly makes you happy. [emoji4]
 

j19

Julia
Apr 3, 2016
3,672
5,416
I do not consider myself a picky person, but if I received this bag I would definitely return. That is not very good condition at all with those paint marks. I do not see how they could have missed it. Does it seem like it will wipe off with an alcohol free baby wipe? You might try seeing if it wipes off, but personally I would just return and keep looking. Sorry that happened to you!
I agree, I am not very picky either but I would definitely return it due to the marks on it
 

pixiejenna

O.G.
Apr 5, 2009
10,425
6,645
ITA with the other posters. Those marks should have noted and photographed in the listing. The most I would do is use a damp cloth and gently wipe it to see if it comes off. If not then I'd send it back and I'd also complain that the bag has defects that where not noted in the listing. I know that they can't catch every tiny imperfection but corner has some fairly notable marks that are easy to see(white on dark brown). The fact that you are questioning it tells me that the marks bother you, they will continue to do so if you keep it imo.
 

ccbaggirl89

Member
Mar 26, 2015
7,403
10,651
none of that would bother me. i consider it very good condition. the bag isn't dirty of falling apart at all, and the marks are towards the bottom. you already know the bag isn't supposed to be new and it won't remain pristine anyway. as long as they mentioned it in the description then i'd probably be ok with it, assuming i liked the price i paid.
 

poodlepop

Member
Apr 29, 2017
49
196
Thank you for the feedback everyone, I completely appreciate it! This is my first topic post and I really needed more eyes on the bag to help come to a decision.
 

chasy.price

Member
Feb 4, 2012
1,739
948
I love this bag I have it and use it very often. And I have these marks too on my own canvas bags I have no clue how they got on the bag..... I think it is all about the price. Did fashionfile price this item accordingly? If you return it can you get the same item later from somewhere else with similar pricing? You have to decide these things.
 
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rainy1

O.G.
Dec 20, 2009
1,243
305
New England
Looking at your pictures I was initially ok with the first 2 marks but that large mark across the bottom is a deal breaker for me. I echo what others say try yo wipe it away with a water cloth and if that doesn't work I would return. Another option if you really love this bag otherwise is to contact Fashionphile and see if they will take an additional % off...that may lesson the sting of the spots Good Luck!
 

SpeedyJC

Just a gal who loves purses, clocks and cats
O.G.
Jul 29, 2008
6,023
2,969
New York/ Vermont
If it doesn't wipe off I would return it. Personally I would not want a bag with those type of marks on it but that's me of course. However with that said the marks seem to be bothering you so I would recommend you return it.