Hi All, This is my first post here, and I cannot bee-leeve I haven't found this forum before since you all share my fetishes for good accessories. Anyway, I'm just wondering if anyone's had any experience getting their Prada's or Miu Miu's shoes repaired. If not, let me share my story in the hopes that it can help someone else.... I have like 20 pairs of Prada shoes, and j'adore them, and have never had to have one of them repaired. My one and only pair of Miu Miu's had a crisis at breakfast yesterday though. When I was walking home, I realize that my sole had completely crumbled and left bits and pieces all over the street. They were, like, totally disintegrating! The shoes are very hard to describe. These are a really cool sneaker looking shoe, with a rather chunky brownish rubber sole which is obviously custom. They have a tweed like material that's green and pink irridescent, with green laces, and a green and pink ribbon that runs from the very top, down to the laces. Very stylish, super comfy, and pretty unique. Anyway, like I said, the entire sole on both shoes just crumbled into a million pieces leaving its wreckage all over the street in a breadcrumb trail. I was totally distraught. I took them over to the best shoe repair place I know of, and the guy told me that they were unsalvagable, and that save the manufacturer putting an entirely new sole on them, that I should toss my beloved shoes. ...Noooo! Quel horror!! Not to be deterred, I dialed for dollars all over NYC (I live in DC and we don't have a Prada store here) to see if I could get ahold of someone who could help me. Finally I got some woman who told me that there is something called the "Shoe Lab" for Prada/Miu Miu. Since my shoes were a few years old, and I don't even remember where I bought them, they just said that I could bring them to any retailer who carries their brand and they would send them in for me. So I trekked up to Needless Mark-Up (oh, sorry, Neiman Marcus), where I proceeded to have a heated disagreement with the salesman. He insisted that since I didn't buy the shoes there, that they weren't NM's responsibility. So I politely informed him, twice, that I was just doing what Prada told me. Finally, the manager of the shoe department came out of the back room and told me that she called their main office and that they would happily send the shoes in for me, but was very firm with the notion that she had no idea how long it would take for them to repair them -- or even if they can. She even noted that while she's sent shoes in for repair, she'd never seen anything quite on the "order of magnitude" of my destroyed soles (direct quote). I think she was somewhat amused that I didn't just chuck them, but also said several times how cool they were. The thing that kinda sticks in my craw about this is that Prada and Miu Miu shoes are: a) very expensive, so you would think that they would have some sort of guarantee about them; b) they're Italian, and Italians are all about quality, aesthetics and the upkeep of fashion; and c) that soles for these shoes are quite custom which is part of their allure. So it's not like you can just take them to Joe Blow's shoe repair and resole them. All these things combined give me hope that they'll be shipped off to Italy and in 6 months to a year's time I'll get my beloveds back good as new. Though I'm not holding my breath. If anyone else has experience with the Shoe Lab, I'd love to hear it. I have no idea what will become of them and I'm, quite frankly, in suspense!!