If buyer pay via PayPal then you will need to have a tracking number so the parcel will have to be send via International Express Mail. The buyer needs to have a confirmed address with PayPal because in the event that the buyer do a chargeback with PayPal you are not protected if you ship to an unconfirmed address.Buyer wants to buy my bag on ebay - never shipped to Australia.
What things should I be wary of? How can I calculate shipping costs?
Thanks VERY much for your help...I want to see my bag but I'm' nervous
about shipping overseas.
This is safe for the seller but not for the buyer. Basically, with unconfirmed addresses you can't win both sides. But for a seller to ask me to give all my trust to the seller is ridiculous when the seller isn't willing to give her trust to me if that makes sense. I don't think it's fair to get your buyer to accept this.I do the same as Litigatrix if they are from a country where paypal does not offer confirmed addresses I require my buyers to pay by bank trasnfer!
Of course, I make it clear in my auctions that I require wire transfer from anyone without a confirmed address, or from anyone outside the US, UK, or Canada. Buyers can choose not to bid on my auctions if they don't like it. I think it is the best policy to be up front about your buyer requirements, but it really bugs me when someone bids and then pays with an unconfirmed address, despite my clear policy. I don't think my requirements are unfair at all, since I state them upfront and the buyer can simply not purchase from me if they don't like them.This is safe for the seller but not for the buyer. Basically, with unconfirmed addresses you can't win both sides. But for a seller to ask me to give all my trust to the seller is ridiculous when the seller isn't willing to give her trust to me if that makes sense. I don't think it's fair to get your buyer to accept this.
You should put it forward as a suggestion, but don't push it. It's not fair on her/him. If she refuses and you can't stomach paypal from an unconfirmed address I think you should do the mutual withdrawal thing.
Oh no I wasn't saying you were unfair. If you state these are your conditions then obviously the buyer has to abide by them. I mean asking them after even though you've listed paypal as your payment method as I assume the OP did because she may not have thought about unconfirmed addresses. I don't think it's fair to say 'hey, I just found out I have no seller protection if I ship to you, so could you give up your chargeback possibility by sending me a wire transfer so i'm protected but you're not?'. I would explain and ask nicely but if she says no way, I wouldn't pursue NPB or anything.Of course, I make it clear in my auctions that I require wire transfer from anyone without a confirmed address, or from anyone outside the US, UK, or Canada. Buyers can choose not to bid on my auctions if they don't like it. I think it is the best policy to be up front about your buyer requirements, but it really bugs me when someone bids and then pays with an unconfirmed address, despite my clear policy. I don't think my requirements are unfair at all, since I state them upfront and the buyer can simply not purchase from me if they don't like them.
I think you are right -- in the case where the terms weren't stated up-front (unless OP did say no unconfirmed addresses), OP should offer to either take a wire transfer while acknowledging the risks to the buyer, or to do a mutual withdrawal from the transaction.Oh no I wasn't saying you were unfair. If you state these are your conditions then obviously the buyer has to abide by them. I mean asking them after even though you've listed paypal as your payment method as I assume the OP did because she may not have thought about unconfirmed addresses. I don't think it's fair to say 'hey, I just found out I have no seller protection if I ship to you, so could you give up your chargeback possibility by sending me a wire transfer so i'm protected but you're not?'. I would explain and ask nicely but if she says no way, I wouldn't pursue NPB or anything.