Hi all,
I am wondering whether anyone can help. The postman's lock (the bit that turns and closes the bag) has fallen off my OS black alexa. Now i can't put anything in my bag or carry it without it pulling and looking terrible since the straps don't provide much support when closed.. It has just passed it's 1 year warranty by a month.
Would I be able to just purchase just this little metal part from Mulberry? Since it just screws on and I have lost it, do I still need to send it off for repairs? Any idea how much this will cost?
Thanks
I am wondering whether anyone can help. The postman's lock (the bit that turns and closes the bag) has fallen off my OS black alexa. Now i can't put anything in my bag or carry it without it pulling and looking terrible since the straps don't provide much support when closed.. It has just passed it's 1 year warranty by a month.
Would I be able to just purchase just this little metal part from Mulberry? Since it just screws on and I have lost it, do I still need to send it off for repairs? Any idea how much this will cost?
Thanks