New member here, long time rack shopper. I'm loving seeing all of these finds, makes me want to hit the store more often.. haha. So the other day I went to return a Moncler polo (purchased at Nordstrom) to Nordstrom Rack, and the associate like low-key flipped out and was so excited. Under his breath he was like, I wonder how much this is going for.. or something like that. He started to scan the item. I thought he was talking to me, so I was like, what? He noticed me watching what he was doing, so he stopped trying to scan it and didn't proeed until I walked away. Obviously I didn't get an explanation for his reaction, but I'm guessing he was probably going to buy it when I left? I'm so curious.
So here's my question, when someone returns an item purchased at a normal Nordstrom to a Nordstrom Rack, what happens to it? Will it then be re-sold at that Nordstrom Rack? Will it be discounted? If not, I'm not really sure why the associate was so excited. He can just go buy one at full retail online..
Anyone have an answer to this?