Possible seller problem

Jul 4, 2007
3,743
5
Las Vegas, NV
I sold a coach bag on ebay. The bag was an older style. I purchased it at the outlet over a year ago. It was new with tags and came with its dust bag. I asked the buyer to please leave feedback (paypal has her payment on hold).
The seller wanted to wait as she got the bag and is "concerned". She said the leather is too soft and the front panel "doesn't look right". She claims she needs to "do some checking." The bag is real and I think she is having second thoughts. She told me she knows what the bag should like as she had it in another color and sold it. What do I do if she wants her money back? Its an older style and not a popular one so I had to list the item 3 times to sell it. I don't think I should have to refund her money because she has decided she doesn't like the item.
 

coachfreak

Looking for LVOE
I sold a coach bag on ebay. The bag was an older style. I purchased it at the outlet over a year ago. It was new with tags and came with its dust bag. I asked the buyer to please leave feedback (paypal has her payment on hold).
The seller wanted to wait as she got the bag and is "concerned". She said the leather is too soft and the front panel "doesn't look right". She claims she needs to "do some checking." The bag is real and I think she is having second thoughts. She told me she knows what the bag should like as she had it in another color and sold it. What do I do if she wants her money back? Its an older style and not a popular one so I had to list the item 3 times to sell it. I don't think I should have to refund her money because she has decided she doesn't like the item.
about her, I don't know.

To get the money released just call Paypal and tell them the item is delivered and give them the tracking number.
 

gro3602

EX TPFER DONE HERE
Apr 17, 2006
7,542
1
Do you state in your listing - All sales final or no returns?

If she's concerned about authenticity, why not send her a link to the Coach Authenticate This subforum?
 

LulaMaeBarnes

Member
Jul 4, 2008
2,151
1
US
Problem is if she does want to return it she can. She probably knows this and if she has seconds thoughts about it, ebay makes it easy for her to return the item. Hopefully she'll just get over whatever problem she's having with the bag.