Poshmark's Ridiculous Authentication Experience

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Ylesiya

Member
Apr 29, 2020
683
8,244
Hi all,

I just wanted to share my friend's experience with Poshmark's authentication service.
Typically everyone is complaining about a fact that counterfeits get through the authentication process but the opposite can also happen, like what happened this time.

She sold a pair of authentic Chanel CC earrings on Posh, which were sent to the authentication team. The earrings did not have stamps - sometimes it happens with Chanel items for various reasons (either they are not present originally, or only one is present or they tend to fall off with time) and anyone with a real authenticating experience would be looking at the small details like quality of manufacturing, crystal placement, ornaments etc - to determine authenticity.

Apparently, no one in Poshmark has this experience, so my friend, the seller, submitted extra information, like examples of other authentic earrings (same model) with 1 or two stamps, comparing her set with the others side by side. The items were identical.

So what Poshmark did is they sent the earrings to the third party authentication service, which came back with the response that item is a counterfeit.

Reasons were:
- Pushbacks are different colour to the colour of the earrings (?!)
- it is very suspicious that both hallmarks are missing
Hence, they declared item as a counterfeit.

Here is this report for everyone to enjoy and appreciate:

1) Authenticating by pushbacks - are you kidding me??? This is a generic item without any affiliation to the brand or stamps on them. The funniest part here is that 1 day before my friend despatched the earrings to Poshmark, she picked up those poor pushbacks from Chanel New York's flagship store, so that the buyer could enjoy a new set for hygiene purposes.
2) Suspicious that there are no hallmarks? Please, that's the favourite part of Chanel costume jewellery together with the crystals that they like to loose!
3) Have they tried to check the quality of the back surface, crystal placement, small grooves on the sides of the earrings and compare them to the other items? I really don't think so.

This is just an example I wanted to share what those "authentication" services rely on when they do their "authentication" and how sheer stupidity and inexperience can allow counterfeits to pass as originals and even vice versa.
posh.jpeg
 
Hi all,

I just wanted to share my friend's experience with Poshmark's authentication service.
Typically everyone is complaining about a fact that counterfeits get through the authentication process but the opposite can also happen, like what happened this time.

She sold a pair of authentic Chanel CC earrings on Posh, which were sent to the authentication team. The earrings did not have stamps - sometimes it happens with Chanel items for various reasons (either they are not present originally, or only one is present or they tend to fall off with time) and anyone with a real authenticating experience would be looking at the small details like quality of manufacturing, crystal placement, ornaments etc - to determine authenticity.

Apparently, no one in Poshmark has this experience, so my friend, the seller, submitted extra information, like examples of other authentic earrings (same model) with 1 or two stamps, comparing her set with the others side by side. The items were identical.

So what Poshmark did is they sent the earrings to the third party authentication service, which came back with the response that item is a counterfeit.

Reasons were:
- Pushbacks are different colour to the colour of the earrings (?!)
- it is very suspicious that both hallmarks are missing
Hence, they declared item as a counterfeit.

Here is this report for everyone to enjoy and appreciate:

1) Authenticating by pushbacks - are you kidding me??? This is a generic item without any affiliation to the brand or stamps on them. The funniest part here is that 1 day before my friend despatched the earrings to Poshmark, she picked up those poor pushbacks from Chanel New York's flagship store, so that the buyer could enjoy a new set for hygiene purposes.
2) Suspicious that there are no hallmarks? Please, that's the favourite part of Chanel costume jewellery together with the crystals that they like to loose!
3) Have they tried to check the quality of the back surface, crystal placement, small grooves on the sides of the earrings and compare them to the other items? I really don't think so.

This is just an example I wanted to share what those "authentication" services rely on when they do their "authentication" and how sheer stupidity and inexperience can allow counterfeits to pass as originals and even vice versa.
View attachment 4993436
I bought a LV Pochette accessoires and when it arrived after supposedly being verified, it came packaged with a card that said they verified the authenticity of my LV sunglasses. The card was only signed with the letter "E" and a heart where the person was supposed to list their name. You cannot trust Posh's authentication service.
 
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I bought a LV Pochette accessoires and when it arrived after supposedly being verified, it came packaged with a card that said they verified the authenticity of my LV sunglasses. The card was only signed with the letter "E" and a heart where the person was supposed to list their name. You cannot trust Posh's authentication service.

This is not only Poshmark's authentication, this is some third party authentication as well, which is absolutely ridiculous and does not make any sense. It's no wonder they don't recognise fakes and can't distinguish authentic items from counterfeits if this is how they do authentication. Shame.
 
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THE SAME THING HAPPENED TO ME!!
I sold a pair of authentic Chanel earrings on poshmark and they said the earrings were fake but I know they weren’t because I purchased them myself at the boutique
Posh sent them back to me and I sent poshmark a picture of the receipt and I got them authenticated and sent them a screenshot of that but still..they said it was fake because the color was inconsistent? Yeah because I wore them a couple times :annoyed:
 
THE SAME THING HAPPENED TO ME!!
I sold a pair of authentic Chanel earrings on poshmark and they said the earrings were fake but I know they weren’t because I purchased them myself at the boutique
Posh sent them back to me and I sent poshmark a picture of the receipt and I got them authenticated and sent them a screenshot of that but still..they said it was fake because the color was inconsistent? Yeah because I wore them a couple times :annoyed:

Did your earrings have stamps on them???
 
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Yes’ they were purchased in 2018

I ended up selling them to fashionphile

Same here, so far Fashionphile were the most reasonable guys I've dealt with so far. Often their quotes are low but if expectations are matched, the process is pretty smooth. I check their website frequently and see that they accept items in various conditions including earrings with dropped hallmarks etc. Which means they really do rely on experience and compliance to the brand standards while authenticating.
Although I don't want to praise them too much haha: once you start praising someone, it spirals down :smile:
 
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I wouldn’t trust authentication services by Poshmark or Vestiaire - ever. They are folks trained to do generic authentication for dozens of brands and this is never a good sign for authentication. I have heard of people on both platforms being sold counterfeits that passed authentication - including a very expensive fake Dior book tote.
 
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