- Jan 31, 2008
Hi, ladies. I am in a bit of a dilemma. I recently posted 3 weeks ago about my Poppy Glam tote that I bought at the boutique and when I brought it home the straps were falling apart. I returned and got a new one. Its been only 3 weeks and I am noticing that the straps on the new one are peeling. What should I do? Will they let me bring it back? Its been 3 WEEKS, that's it. I don't want it to get worse or fall apart. The SA that helped me told me that certain colors were having peeling strap issues but didn't include this color. I was planning on going to Woodbury Commons today or tomorrow, can I bring it there and just get something else? I'm very upset as I love this bag. Please help me. Need Advice. What would you do?