Hi! I got my Pochette Metis last Thursday (will do mod shots in the clubhouse Monday) and I adore it!!!
My question is this: is there a trick to opening it? My little round pushy thing does move easily, but only about 1 time in 5 does it actually open the bag. I have to pull or cajole it, and sometimes push it over about 5 times before it finally releases.
I called the 866 number and they asked if I could bring it into a store to be looked at. Since I can, I will. Then, I called the local store and asked them if I was doing something wrong, and they said to bring it in also.
From this, I'm assuming there is no "trick" and mine is just tweaked. But,I thought I'd ask you fabulous ladies if you had any thoughts for me.
My question is this: is there a trick to opening it? My little round pushy thing does move easily, but only about 1 time in 5 does it actually open the bag. I have to pull or cajole it, and sometimes push it over about 5 times before it finally releases.
I called the 866 number and they asked if I could bring it into a store to be looked at. Since I can, I will. Then, I called the local store and asked them if I was doing something wrong, and they said to bring it in also.
From this, I'm assuming there is no "trick" and mine is just tweaked. But,I thought I'd ask you fabulous ladies if you had any thoughts for me.