Pochette Metis cracked canvas!!!

Starr7

Member
Dec 23, 2015
63
8
OMG my new Pochette Metis has cracked canvas on the corner!!!!! [emoji30][emoji30][emoji30][emoji30] WTF I'm so upset, hurt, confused, I feel betrayed. I haven't even had it 1 week. Help!!! I just texted my SA I'm waiting for his response. The View attachment 3624221
 
Last edited:

Starr7

Member
Dec 23, 2015
63
8
**UPDATE**
I sent him pics he's ordering a new one. Has no idea how long it will be though, I'm taking it back tomorrow.
 

LL777

Member
May 2, 2014
1,850
4,891
**UPDATE**
I sent him pics he's ordering a new one. Has no idea how long it will be though, I'm taking it back tomorrow.
Which PM do you have? Can you share your picture with us? So, we can check our PMs as well. Thanks
 

Starr7

Member
Dec 23, 2015
63
8
Thanks, when I click on the link for the picture, it's what I see. Well, anyway I'm glad everything worked out and you are receiving a new bag :smile:
IMG_1488745708.087663.jpg

Thank you!he says he's putting notes inthe system. Hope all goes well though.
 

toujours*chic

PAID TO HAVE AN OPINION
O.G.
Mar 16, 2007
5,192
3,995
Silk Nirvana
Thank you for the heads' up to watch for this issue- hope you get your replacement soon. I wonder why this happened? It is disconcerting to see the canvas on a new bag split.