Pochette cle mono

babyloove

Member
Jan 3, 2016
625
726
Hi all,

I just go a pochette cle for christmas from a relative. The hook is not opening. I saw on youtube that I need to pull but it's kind of stuck. Do you think I can bring it to LV ? I don't have any receipt. I live in France, if that's useful. I'm not close enough to ask for the receipt and I don't even know if it was purchased in France or somewhere else in the EU.

Thanks !
 

kkfiregirl

Member
Dec 30, 2015
3,632
6,923
If you can't open it, take it to the store - they can probably look you up even without the receipt.
 

babyloove

Member
Jan 3, 2016
625
726
The SA broke it while explaining how easy it was to open it ... then said it was broken. Hopefully an other SA saw everything and gave me a new one.