Pls help !!! Urgent !!!

bbsweety

Member
Feb 17, 2012
99
3
What can I do with my speedy 25 empreinte M40764

Anyone experienced before ?? IMG_1490112312.817657.jpg IMG_1490112334.422236.jpg IMG_1490112350.603563.jpg IMG_1490112362.284886.jpg

I bought in Singapore few years ago . And now I'm in HK . What can I do ?
 

Missydora

Member
Jan 3, 2014
3,328
6,465
Wow that looks really bad!!. Take it back to the store. Don't leave until they sort it out. It's not at all acceptable. They should have an electronic record of your proof of purchase. Minds you, if you had the store manager I had yesterday, he would have said it was normal he was an anomaly.. The majority of managers are excellent. Lv would not want you spreading bad vibes on how bad the quality is especially as bad as this. I think they will put you right ASAP. Keep us posted how you get on.
 
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Kitty157

Member
May 15, 2015
2,429
1,918
Wow, after all these years and now it melts? That's awful. Did u keep it in the dust bag the entire time? Please keep us posted.
 
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slayer

I want! I want!
O.G.
Jan 15, 2006
6,083
514
Australia
tickers.TickerFactory.com
The lining around the handles on my speedy looked "melted" my sa was very helpful and speedy came back looking brand new with new handles and a new strap. It took just over six weeks and they posted it back to me wrapped up in dust bag and box like it was a new bag. Hope you get your bag fixed too.
 

Miss Krys

Member
Jun 14, 2014
4,011
3,262
Edmonton, Canada
The glaze melting is a known issue with this particular style of Speedy, so take it into LV and they will address it either by repair (if possible it will take approx. 8 weeks, give or take) or by offering credit (if a repair is deemed impossible). Do not accept some "wear and tear" excuse by an SA if they foolishly offer one up since this is inexcusable. Good luck and keep us posted.
 

Kitty157

Member
May 15, 2015
2,429
1,918
I'm happy it worked out for u. I love my OM bag, I would hope they would just repair it instead of a credit if mine ever started to melt. It's my fav bag. I wonder if repairing it is no longer an option?