I purchased the Inlaid OP Art online and returned it because it was different from the one pictured on the website. The leather part right above the brass rings is not actually leather but golden brass and I thought that made the bag look cheap. When I spoke to customer service I was told the one in the photo was a prototype.
Can I just say "Thank you, thank you , thank you!"
I think that's the one thing that really bothers me about this bag.
I SO wanted to fall in love with it, but I'm just not. Something was just a bit "off" with it, right? I can't put my finger on it.
Well, I would have kept it but just couldn't stand that brass hardware, besides, I don't think it's right that they put up a photo of the bag looking a certain way but you get something else. They sent me a coupon for 30% off because of this but they haven't updated that pic on the website.
I've already decided on the Black and I'm thinking of the Steel too. If I like the Parchment and Grass, I'll get those as well.