I got home from work this evening and noticed that the metal CC turn lock zipper fixture fell off my bag and is lost out in the streets of NYC somewhere!! See pic below. The bag is a little over three weeks old and has been worn about 5 times! It was purchased at the Chanel shop in Soho, they are closed now..but does anyone have any experience with a problem like this? The bag was not hit in any way nor was it overfilled thus making it too heavy. I am hoping that Chanel will replace the fixture, as it is clearly seems to be a defect on their part? Please help, any advice is very much appreciated! Thanks!