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Awful! I've had my miu miu Coffer held up when it arrived in summer 2008. But I live in Finland, therefore my experiences will probably not help. Anyways I'd be happy to tell how it works over here...
About Finnish taxes and customs I should tell you that import limits are very extreme. As mentioned in the Aussie-case, the limits there are 800 AUD (ok, I dont know if that's for taxes and customs fees). But here we pay:
-- taxes on the item, that is 22% of the value
-- and customs fees that is 3% (varies a bit due to item: 2,5-3%, bags are 3%) of the value.
Limits are:
-- 68 AUD (59 USD) to avoid paying the 22%
-- and 227 AUD (197 USD) to avoid paying the 3%.
I know that some good stuff in my country is run due to tax income for the government, but those limits with today's prices are outdated. It would be better if for example one could buy up to a certain amonut (for example 700 USD) every 2 months or so, without taxes. Then the government could collect taxes if it's obvious that a citizen benefits another country's cheaper prices (oh my what a sin!
).
So, the seller had declared my bag to a lower value, 50 USD, and as a gift (that I did not request, because I knew low value-items does not have high fees).
Then I got a note that I have a package in customs, and I went downtown to pick it up. I thought it was OK, they probably just checked it out, and due to low value I wouldn't have to pay. The lady opened the package in front me, and said:
"miu miu's are quite expensive (she didn't even think it could be fake), it is obvious that the sender lies on the customs form, now you have to prove the value. If this is a gift and you don't have the receipt you could ask the sender to send you one stating what she paid."
As a law student I got upset about this, how the lady presumes someone is lying, it is usually the presuming party who has to prove their case. Well there's the fact that miu miu's are expensive, but used items decrease in value..
I went home and contacted the seller. She was awesome, she sent me fax where she had copied the receipt of an outlet where she got the bag. The bag had been a display sample, and had some marks on it (I got it at a good price!! I knew about those.) There were other stuff on the receipt too, and it didn't say the names of the items, because some stores just don't do that. She had marked with a pen which one was my bag, and written on the side that it was from an outlet for damaged merchandise. I have no reason not believe her (I mean she could have lied in my favor, I'm not that naive, but it's not my problem, she's the one who gave me the receipt)! She sells a lot of samples, and probably makes good money on it on eBay. I took my fax letter to the customs and no questions asked I got the bag. There was indeed another lady then, who did not open the package, but the fax said "miu miu"..therefore I assume the only thing that mattered to them was to make sure people PAY taxes and fees! The whole counterfeit-thing was not an issue.
Here the receipt you have to show for customs could even be handwritten, because if the item origins from a second hand store, it is possible it's "cash only", and seller writes you a receipt on a receipt form printed from the web. Totally legally binding! There's a lot of legal issues regarding gift sending too..If a relative sends you a used designer handbag overseas as a gift, how can she know the value? I mean should she check up what maximum amount she might get if she sold it on eBay? I mean she could think like "well I got this old thing 5 years ago and used it a lot, for wealthy me it's worth peanuts..I'll send it over to my niece.." And it could be sold on eBay for a lot less than the maximum amount, if the seller just want's to get rid of it without any profit. These are legal questions that tick me off
BTW, I'm planning on doing my master's thesis on counterfeit handbags, and Finland's situation regarding those etc.
So this is Finland. The most important thing is to collect taxes. Counterfeits are of course illegal here, but it's not such a big market as in other countries. For example we do not have a big black market for those, only in tiny amounts. The government does not spend money on trying to stop that.
And my 2 cents on declaring a low value.. I know you should never ever do that! But as a buyer, I understand other buyers too. Here in my tiny country, we have very limited possibilities to get designer handbags. Some shops yes, but this whole last season-outlet does not exist really. Same goes for second hand shops, in some you might find an authentic designer bag, but you can't count on it. And European eBay-sites also have very limited amounts of stuff. So, as a serious bagaholic I hate the fact that I have to pay huge amounts extra for my bags just because I live in the middle of nowhere.