I listed a bag and sold it on ebay.
The buyer has 0 feedback and paid instantly.
The buyer does not have a confirmed shipping address.
In my listing I specifically wrote that I only ship to paypal users with confirmed shipping addresses.
I used ebay to message my buyer asking them to confirm their address on paypal via adding a credit card to their account.
I told them that I would refund the unconfirmed payment they just sent me and that I will send them a new invoice so they can pay after confirming their shipping address.
If the buyer does not agree to confirm their address, should I go ahead and cancel the transaction and do a second chance offer to the next highest bidder?
I am definitely going to be sending the bag with insurance and signature confirmation, but am worried about sending it to a 0 feedback buyer with an unconfirmed address.
I have heard so many horror stories on this forum, so I don't know if I am just being paranoid.
Should I take a chance and ship it out to the unconfirmed address of a Zero feedback buyer?
The buyer messaged me back and does not seem to understand why a confirmed address is necessary and says the address is the same for all of the purchases that were made in the past using paypal.
What would you do? Please help! I don't know what to do!
TIA!
The buyer has 0 feedback and paid instantly.
The buyer does not have a confirmed shipping address.
In my listing I specifically wrote that I only ship to paypal users with confirmed shipping addresses.
I used ebay to message my buyer asking them to confirm their address on paypal via adding a credit card to their account.
I told them that I would refund the unconfirmed payment they just sent me and that I will send them a new invoice so they can pay after confirming their shipping address.
If the buyer does not agree to confirm their address, should I go ahead and cancel the transaction and do a second chance offer to the next highest bidder?
I am definitely going to be sending the bag with insurance and signature confirmation, but am worried about sending it to a 0 feedback buyer with an unconfirmed address.
I have heard so many horror stories on this forum, so I don't know if I am just being paranoid.
Should I take a chance and ship it out to the unconfirmed address of a Zero feedback buyer?
The buyer messaged me back and does not seem to understand why a confirmed address is necessary and says the address is the same for all of the purchases that were made in the past using paypal.
What would you do? Please help! I don't know what to do!
TIA!