I'll start by saying I am very annoyed with Loewe but I am trying not to let it spoil my feelings about the purchase.
I visited a new Loewe boutique on the first day they opened while on vacation. I purchased the bracelet pouch in warm desert. I loved it and planned on keeping it but it was actually an impulse buy and I did not research any bag first. My husband and I agree it's so cool and different but it was bought on a whim frankly.
The SA told me I could return it within 14 days. So when I went to return the bag to my local store today 10 days after purchase they said no way its exchange only. I called the boutique I bought it from and they said the same thing. The only way I could see the return policy is AFTER purchasing the bag. The SAs explanation was wrong and they will not honor it.
Now I have a limited time to exchange or decide to keep the pleated bracelet. I love the puzzle and flamenco but refuse to spend another $2k to remedy this and want to get something roughly the same price or keep. The other comparably priced bag I like the most is the hammock in tan calfskin. It is decidedly more minimalistic, (some would argue plain). It matches better with my Loewe belts and shoes that are in this darker tan. And it's more durable leather. The bracelet is really an interesting piece but wondering if practical should win over here. Both go with my style which is contemporary, and I don't really have any similar bags like these.
Do you have experience or a personal opinion about either of these and what you might recommend I go with?
I visited a new Loewe boutique on the first day they opened while on vacation. I purchased the bracelet pouch in warm desert. I loved it and planned on keeping it but it was actually an impulse buy and I did not research any bag first. My husband and I agree it's so cool and different but it was bought on a whim frankly.
The SA told me I could return it within 14 days. So when I went to return the bag to my local store today 10 days after purchase they said no way its exchange only. I called the boutique I bought it from and they said the same thing. The only way I could see the return policy is AFTER purchasing the bag. The SAs explanation was wrong and they will not honor it.
Now I have a limited time to exchange or decide to keep the pleated bracelet. I love the puzzle and flamenco but refuse to spend another $2k to remedy this and want to get something roughly the same price or keep. The other comparably priced bag I like the most is the hammock in tan calfskin. It is decidedly more minimalistic, (some would argue plain). It matches better with my Loewe belts and shoes that are in this darker tan. And it's more durable leather. The bracelet is really an interesting piece but wondering if practical should win over here. Both go with my style which is contemporary, and I don't really have any similar bags like these.
Do you have experience or a personal opinion about either of these and what you might recommend I go with?
